As some of you may already be aware, on December 31, 1999, William A. Craig, Senior Vice President and manager of the claims department at Shipowners Claims Bureau, Inc. retired after fifteen years with the company.
His replacement, Gary F. Strevell, joined the management company in October 1998 and for the intervening fourteen months worked alongside Bill in order to familiarize himself with the role he would undertake in full following Bill’s retirement. Gary’s career has been spent almost exclusively in the maritime claims and risk management sphere, including periods working for such leading operators as SeaLand and Navieras de Puerto Rico.
The Managers are also pleased to announce the recruitment of Charles B. ("Chuck") Gornell to our staff effective January 3, 2000. Chuck is a seasoned personal injury and cargo adjuster with many years’ experience in the field. He comes to us from V. Ships where he spent many years developing his expertise and a wide range of industry contacts.
In addition to these changes within the management company, and the continuing development of Member service to which they are committed, existing arrangements within the claims department continue as before. Attached to this Circular, for Members’ ease of reference, is a current listing of claims staff which will also, of course, be reflected in the contents of the Club’s new Rule Book and List of Correspondent when they come to be published over the next few months.
The Managers are sure that the Members will join them in wishing Bill Craig a long and happy retirement and Gary Strevell and Chuck Gornell the best of good fortune in their new roles on behalf of the Club. Along with everyone else in the management team, they remain single-mindedly committed to the provision of unsurpassed levels of service to the membership.
Yours faithfully,
Joseph E.M. Hughes, Chairman & CEO
Shipowners Claims Bureau, Inc., Managers for THE AMERICAN CLUB
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